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Offering a call back request allows us to provide a better customer experience. By returning calls at a convenient time for customers, rather than having them struggle to get through our phone lines during busy periods or wait for a team member to become available, we can schedule dedicated times for each customer. This ensures efficient service and allows us to give customers the attention they deserve.
Send us your details and we’ll give you a callback whenever is most convenient for you. We won’t use or store any of these details for marketing purposes.
Our phone team will not be able to handle damages and missing items, give delivery updates, or handle other issues over the phone and will ask you to email. We can only handle these types of requests by email. This is to ensure the right members of our team can efficiently handle the level of inquiries we are currently receiving and deal with your inquiry quickly. Please help us to help you by sending your query through the correct channel.